Countryside awarded 5 stars for customer satisfaction
We are proud to announce that Countryside has received a 5-star rating in the Home Builders Federation (HBF) annual New Homes Customer Satisfaction Survey.
Launched in 2005, HBF’s National New Homes Customer Satisfaction Survey of house builders is an independent annual survey of new home buyers that monitors customer satisfaction across the larger housebuilding companies.
It is not only about delivering satisfaction to customers at the very end of the cycle, but ensuring that, at every stage of the housebuilding process, we instil an exceptional focus on quality which contributes to our customers’ satisfaction.
We are very proud to have received this recognition and will continue to ensure that we have honest and transparent conversations with our partners, with the community and our customers, to deliver a best-in-class service.
We are grateful to all of our customers for their invaluable feedback and congratulations to our outstanding teams across our business who have all played their part in this success.