Congratulations on reserving your new Countryside home. The process of buying a new home is an exciting one, we want to ensure that you are armed with all the information you need to support you through your buying journey and to information about your new home and how to use it.
That’s why we have created a dedicated customer portal to help you from the moment you reserve through to moving in and beyond.
Dedicated customer portal
Once you have signed your reservation agreement and paid you reservation fee you will receive an email inviting you to activate your personalised customer portal account. The portal provides helpful step by step information on the buying process from reservation through to getting the keys to your new home, plus contains essential information about your new home and advice on how to make the most of it.
We know there is a lot of information to take in but by logging in to this easy to use customer portal you’ll have instant access to everything you need to know at your fingertips.
You won't need to worry about misplacing paper manuals as you'll be able to access digital copies for your boiler, thermostat, oven and more in one place.